Returns & Exchanges

Following our promise to reduce product wastage, all our goods are sourced and/or made in small batches.

We also carefully inspect each item before packing and shipping them off to you.

Getting in Touch

However, in the rare event of defective/damaged goods, please get in touch with us via email within 3 working days of receiving your order. After which, an acknowledgement email will be sent to you.

Thereafter, please return the defective item(s) in their original packaging within 7 working days. We will evaluate the condition(s) of the item(s) before offering Rally Rally store credits in exchange.

Exchanges

Do note that an exchange is not guaranteed and is subject to our evaluation of the returned goods, and you will be responsible for any shipping charges incurred.

All goods sold are non-refundable.

Sale Items

Sales for markdown items are final and goods cannot be exchanged and/or refunded.